Customer Testimonials

“Approachable and accommodating staff. Knowledgeable and friendly.”

Heather Galbraith, 7 September 2017, Bury St Edmunds branch

“From start to finish we experienced a friendly efficient and detailed service. I have remarked to friends how well we felt looked after, having previously experienced some shoddy treatment when purchasing a new car elsewhere (not Hyundai).”

T Hooton, 4 September 2017, Ipswich branch

"The showroom was clean, light and airy and all the staff were friendly. It was a pleasure to be there. The purchase of my car was one of the easiest I have experienced in 45 years of buying cars. It was a great customer experience."

A Eichhorn, 22 August 2017, Bury St Edmunds branch

"Very impressed on being shown how everything worked and a follow up call a few days later to make sure all was ok. Overall experience from Hyundai Turners is totally fabulous from the moment you walk into the showroom."

S Brace, 11 August, Ipswich branch

"Malcolm went right out of his way to help me and my husband find the type of car that was right for me. The coffee was lovely, the showroom was clean and tidy and nothing was too much bother. We forgot to give some details and Malcolm called and said if we wanted he would call round to our house and pick up the papers needed. He did this just as he said he would. We felt that this was above and beyond what he is paid to do for his customers. The i10 is a great little car, easy to drive and I am very proud to have one."

N Harris, 8 August, Ipswich branch

"We get better service from Turner's Hyundai than we do from a 'premium' German car manufacturer in Bury that provided our other recent new car!"

R Turner, 4 August, Bury St Edmunds branch

"When ever you go in to the dealership it's always immaculate. Love that they offer you a courtesy car and tea or coffee while they deal with you. Customer service is excellent with all the staff. You are made to feel very welcome."

S Brace, 4 August, Ipswich branch

“Turners go the extra mile to be pleasant and efficient. I have been a customer for 10 plus years and they have offered consistently good service.”

Anonymous, 15 July 2017, Bury St. Edmunds

"I was very dissatisfied with another dealership. Lewis and Mark ensured that I bought Hyundai; I asked for a deal and got one."

P Bishop, 8 July 2017, Bury St. Edmunds

"They were friendly and helpful and delivered the car to my home at no extra cost."

E Tucker, 28 June 2017, Bury St. Edmunds branch

“In my opinion Turner's are careful in taking on good people consequently they all come across as caring and interested in what the customer's needs are. Marc went out of his way to ensure I was able to test the car properly. Also there was no pressure selling technique used. I was given an excellent deal which I was very happy with. I turned up too early, however Marc immediately ensured that all outstanding matters were quickly finalised and the car was made ready within an hour of my turning up.”

L Denny, 16 Jun 2017, Bury St. Edmunds branch

“The dealership is very bright and airy, I found it a very pleasant environment to be in. We were made to feel very welcome, Malcolm and all of the staff we met were friendly, polite and approachable. I am very pleased and impressed with the car. The build quality feels very good.“

Mr Keil, 11 May, Ipswich branch

"Staff all friendly and obliging service carried out as scheduled and on time. We were dropped off in town and picked up as arranged. A thoroughly painless exercise. Thank you."

Ms Whillock, 11 May 2017, Bury St. Edmunds branch

“Modern, clean, friendly place. They seem very professional. Plus, they cleaned and hoovered my car!”

Anonymous, 8 May 2017, Ipswich branch

“David was very professional and happy to help. He spent a lot of time answering my questions and I felt confident in doing business with him. He always kept his promises and his contact was very good. I felt the service at Turners and by David was very genuine and excellent overall.“

Ms Tuvey 4 May 2017, Bury St. Edmunds branch

“Fantastic staff, super friendly and a pleasure to spend time and money with them.”

Mr Lawrence, 16 April 2017, Bury St. Edmunds branch

“The sales man that we dealt with was very pleasant and friendly, also the other people in the showroom gave us the same respect. We were contacted a few days later asking if we were getting on OK with the car, and to go in at any time if we needed anything explained to us again.”

Mr Bryanton, 15 April 2017, Ipswich branch

“Turners explained exactly what they were going to do and when the car would be ready. Staff were very polite and made us, as customers, feel valued.”

G Debenham, 13 April 2017, Bury St. Edmunds branch

“On arriving to view range on cars at Tuners show room, I was left alone with no pressure after a very friendly welcome from Mat. Once I had made my mind up on which car to purchase, my mind was changed to purchase your top of range Santa Fe after very informative and detailed knowledge which satisfied my requirements. The whole process of buying a car was dealt with in a very friendly manor, which made me feel like I was talking to a long standing friend not a car salesman after my money.”

Mr Rose, 7 April 2017, Ipswich branch

"Thoroughly enjoyed the buying experience at Hyundai in Bury St Edmunds. Great manager and great sales executive in David. I am looking forward to a long relationship with them and Hyundai."

Mr Traher, 31 Mar 2017, Bury St. Edmunds branch

"Having been a customer for over 45 years with Turners, I can say that I trust my car in their care with no worries at all."

Mr Mayhew, 31 Mar 2017, Bury St. Edmunds branch

"We were given time to thoroughly explore the car and both my husband and I were able to try it out on country roads and dual carriageway. Martin helped us with showing us all the controls and made sure we were comfortable before we set off."

Mrs Baird, 30 Mar 2017, Bury St. Edmunds branch

"They smile and look up when you arrive. So many service staff in garages and in shops just carry on with what they are doing or keep talking."

Ms Landford, 22 Mar 2017, Bury St. Edmunds branch

"Always receive especially good customer service very friendly professional team at Turners in Ipswich can't fault anything. Matthew Scannell always helps us he knows his stuff!"

Ms Barber, 18 Mar 2017, Ipswich branch

"On the day I should have picked up my car, I had to work. Matthew said he would bring it to my workplace. He was very helpful though out buying my new car, he took time with me I was never rushed he went over everything he is a very valued staff member of Turners."

Ms Beeston, 17 Mar 2017, Ipswich branch

"As this was my first time purchasing a new car I didn't know what to expect. Matthew made me feel at ease with purchasing the car. I didn't feel pushed to make any decisions? Overall I found my experience at turners very positive."

Ms Bellsham, 14 Mar 2017, Bury St. Edmunds branch

"Every aspect of sales was covered carefully and thoughtfully, no complaints!"

Ms Summons, 10 Mar 2017, Bury St. Edmunds branch

"Very helpful without being pushy. I was always spoken to rather than just my husband as a previous dealership did."

Anonymous, 7 Mar 2017, Bury St. Edmunds branch

"The people at Turners are very friendly and helpful. (During my test drive) I asked to be taken to rough ground, as I live in a village, and our roads are not too good. I wanted to see if the i20 was suitable for my needs… and yes it is...! It is great..!!!"

Mrs Chinnery, 3 Mar 2017, Bury St. Edmunds branch

"Attention to detail and explanation was very good. The salesman was so very good, and made everything of the new purchase so easy and understanding. Was very impressed also with the phone call to make sure everything was OK. I had already had a test drive elsewhere before deciding to go to Turners."

Mrs Howlett – 27 Feb 2017, Ipswich branch

“Friendly, approachable, knowledgeable, helpful, polite.”

Mrs Walkerdine – 23 Feb 2017, Ipswich branch

"Staff member Matthew Scannell looked after all aspects of me (I have an i20) and my family who now own a Tucson. Matthew has said he will help out my partner too when the time is right for an i30. Highly recommend turners Ipswich to anyone."

Mrs Witham - 16 Feb 2017, Ipswich branch

"Always friendly and answering all the questions, no matter how long we had been there. Always asks how the family are as we recommended my mum and dad who also bought a Hyundai."

Mr Pike - 13 Feb 2017, Ipswich branch

"The friendliness of the staff, all seemed to genuinely care. The showroom and toilets were spotless. Staff understood fully why I was late in arriving (due to traffic) and explained everything to me fully. I was even surprised with my car being washed and hoovered as part of the service."

Anonymous, 10 Feb 2017, Ipswich branch

"Very friendly and helpful staff, who were very accommodating as I had to juggle a work schedule whilst sorting out the repair. Lovely little car and is very economic to drive around the town and on long distances."

Anonymous, 9 Feb 2017, Ipswich branch

"Service and general attention first class all round - what more can I say?"

Mr Mann, 2 Feb 2017, Ipswich branch

"After many years with Lancia and Alfa Romeo, I have found Turners a revelation! They are a credit to Hyundai. I spent a lot of time and effort to identify my requirements in retirement and i30 offered the best package: I have been delighted that it has FAR exceeded my expectations. Everything requested was done very quickly and the car was valeted for me."

Mr Norman - 27 Jan 2017, Bury St Edmunds branch

"Very pleasant and attentive Staff. Offered Coffee as soon as I sat down. Car was washed at end of Service. Before leaving I was given a full appraisal of things done to my Car during the Service and was shown the Service Check List. Very efficient.

I felt as though I was valued as a Customer and not just looked on as a "Cash Cow". (My i20 is) one of the best Cars I have had in my many, many years of owning Cars."

Mrs Fitzgerald – 26 Jan 2017, Bury St Edmunds branch

“Having worked in all areas of vehicle administration and repair this dealership knows how to treat its customers.”

Mr Tarbard – 24 Jan, 2017, Ipswich branch

"I found my first visit for my car service to be a good experience. Certainly best garage I have ever used! Bright welcoming showroom, greeted as soon as I arrived and offered coffee. Andrew Hull who sold me the car came over to greet me and asked if I was enjoying driving the car, and if I had any problems. Service person offered me a coffee when I returned to collect my car and was very pleasant. "

Mrs Main – 12 Jan 2017, Ipswich branch

"Friendly efficient service. Car was ready when they said it would and had been cleaned too. I always find the staff at Turners extremely friendly and helpful from Matt the salesman to Paul the service manager and anyone else I've come into contact with. This is my 2nd i20 and I absolutely love it. I recommend the car and Turners to anyone who will listen!! A thoroughly great combination."

Mrs Huggins – 9 Jan 2017, Ipswich branch

"Pleasant and knowledgeable people who dealt with me. I was kept informed of what was happening and my car was ready at the time I'd asked. Everywhere in the showroom and reception area was clean. My car was valeted and cleaned upon its return to me."

Mrs Ware – 6 Jan 2017, Ipswich branch

"We dropped our car off for a small repair, went shopping, got a call to say it was repaired and came back to the showroom. It was only a small repair, just a dipstick tube replacement but I was treated very professionally and was treated to a quick and friendly experience in your showroom. All of your staff were very helpful and we well looked after."

Mr Sheehan – 6 Jan 2017, Bury St Edmunds branch

"I have always found Turners, Bury St Edmunds to be excellent at all aspects of their work, plus a very friendly and helpful staff. I am delighted with my little i10, which has served me very well for the 2 years since I got it from Turners and I will almost certainly go back for a similar vehicle in 12 months time, knowing I will get great value again. It is a great little car, with surprising amount of internal space and excellent spec."

Mr Denny - 5 Jan 2017, Bury St Edmunds branch

"Darren spent time answering all my questions, explaining clearly all aspects of the car I had chosen. He was very patient while I made decisions, and took time to show me how things worked inside the car, different switches and new technology. I was shown the main things to check under the bonnet. He made sure I had adjusted the seat, steering wheel and mirrors before I left the car park."

Mrs Cutmore - 10 Dec 2016, Ipswich branch

"Greeted on arrival at pre-arranged time for regular service. Efficiently dealt with and time arranged to pick vehicle up after service, and on arrival back at dealership car was ready, and had been washed and vacc'd. Very pleased with standard of service. We have had our Hyundai for two years involving two services and both have been carried out efficiently and without incident. What more can we say."

Mr Webb 4 Dec 2016, Bury St Edmunds branch

"I had to leave the car for a few hours so I used the time to do some shopping, and received a call when the car was ready. The staff were very friendly and the car had been given a good clean."

Mr Powell 2 Dec 2016, Bury St Edmunds branch

“Friendly approach, no pressure to buy and readiness to answer any queries.”

Mr Field 22 Nov 2016, Ipswich branch

“No pressure sales, good knowledge of product range, offered coffee on arrival on very nasty day, excellent service. Thank you.”

Mr Lock 21 Nov 2016, Bury St Edmunds branch

“Every aspect first class. It’s a pleasure to have my car looked after by Turners Hyundai Ipswich. Always had a Mercedes prior to obtaining a Hyundai, now I wouldn't go back to a Merc.”

Mr Miller 17 Nov 2016, Ipswich branch

“I go to Turners because of the people there and the service I receive from servicing and sales. I don't feel I'm being shafted when work is done.”

Mr Rayment 14 Nov 2016, Ipswich branch

“Very impressed, as this was very first time of purchasing a new car. Being a total novice, I needed to be advised on a maintenance issues and I had it all explained to me.”

Mrs Kidman 7 Nov 2016, Bury St Edmunds branch

“Matt was great throughout the process and explained all details and kept me up to date on progress of my car. Would recommend him to anyone. (My i20 is) stylish, comfortable, great on fuel. Easy to drive and I love the cornering lights.”

Mrs Olley 27 October 2016, Bury St Edmunds branch

“There is a nice atmosphere in the showroom and service area. Everyone is so friendly. One member of staff made me a cup of coffee and brought it over to me. Matthew Scannell is a member of staff who really stands out as he is such an amiable character and seems genuinely pleased to see me whenever I call in to the showroom.

Nice waiting area with excellent drinks facility at hand. The staff went out of their way to make me feel comfortable while I waited for my car to have a recall replacement secondary bonnet catch fitted.

Without doubt it is the best car I have ever driven. Supremely comfortable and easy to drive. And it looks so good on the road.”

Mr Walker 24 Oct 2016, Ipswich branch

“Outstanding service. Thank you so much. I love my Hyundai's. I started with accents and moved onto the i20, my husband has an ix20 and they are the best cars we have ever had. We previously used a dealership in Norwich and only moved to Turners as it is closer to our new home, but are very happy with the service standards there.”

Mrs Johnson – 14 Oct 2016, Bury St Edmunds branch

“I have another vehicle serviced at Turners regularly and have always found the service team a pleasure to deal with especially Jim Austin, who makes the whole experience pleasurable. My wife already owns a Tucson which she also purchased from Turners recently, so I have driven hers several times. She also recommended Turners.”

Mr Neeves 12 Oct 2016, Bury St Edmunds branch

“Friendly staff not pushy but informative and very helpful. An all round good experience.”

Mr Thorne 23 Sep 2016, Ipswich branch

“Friendly customer service, Turners was clean, light and airy and local to me. Lewis was very informative about Hyundai, he liaised with me well during the whole process of getting my car & made the experience of getting my first brand new car very enjoyable. Didn't feel pressurised into buying anything, the whole process was very straightforward & uncomplicated, which was a pleasure.”

Mrs Saunders – 22 Sep 2016, Bury St Edmunds branch

“Really nice welcome, thorough knowledge of vehicles for sale, nearly new and brand new, excellent all round. I came back and bought my car from Turners Hyundai - always required a small modern car and I found it! Very patient during my slow old test drive of i10.”

Mrs Mussett 19 Sep 2016, Ipswich branch

“Staff were fantastic. When I enquired about a new car next year all relevant details were supplied to me as I requested. It was just a perfect and easy booking and transaction. No hassle. Just what I like. Price charged came in lower than price quoted. Happy Bunny!!!!!! When my husband retires next August he wants to buy a brand new car and it will be a Tucson.”

Mrs Arnold 15 Sep 2016, Ipswich branch